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Chalet & Cottage Rental Policies

La cache à Maxime is committed to providing a memorable experience to its customers who reside in one of its magnificent chalets. To do this, we would like to state some of our cottage rental policies.

 

Arrival and departure policy

Rental accommodation is only permitted to persons aged 18 and over.

  • Arrival: 3:00 p.m.
  • Departure: 11 :00 am

Charges apply for early arrival, early or late departure subject to availability. This option will be confirmed within 24 hours before the day of your arrival, by reception who will contact you by phone or email.

 

Security deposit

A valid credit card and photo ID are required upon check-in.

Upon arrival, a security deposit corresponding to 130% of your stay is temporarily pre-authorized unbilled, for a limited time. A portion of this deposit will be used to settle the balance of your bill at the end of your stay, after cleaning and inspection of the unit. In the event of a breach of general regulations or a breakage of any kind (although it is accidental), the security deposit is kept during the period of management of your file. We will then send you a detailed invoice by email or post.

Note, you must allow 5 to 7 working days for the latter to be released by your financial institution.

 

Chalet amenities

Although spacious, our chalets are designed to accommodate a maximum of 6 persons.

All the following items are included in the rental of the chalet:

  • Bedding and pillows for 6 persons
  • Towel and 1 washcloth per person
  • Dish towels, table linens, dish soap and dishwasher capsules
  • 1 roll of paper towels, toilet paper, facial tissues
  • Dishes and utensils, baking dishes, saucepans, electric fondue pot (extension included), 12-cup coffee maker with filter
  • Kitchen table for 6 persons with 4 chairs and 1 bench
  • Nespresso machine
  • BBQ and propane fireplace
  • 2 televisions, one of which has a DVD player, free access to wireless Internet (Wi-Fi)
  • Washer and dryer

 

Cottage amenities

Our cottage is designed to accommodate a maximum of 4 persons.

All the following items are included in the rental of the cottage:

  • Bedding and pillows for 6 persons
  • 1 bath towel and 1 washcloth per person
  • Dish towels, table linens, dish soap and dishwasher capsules
  • 1 roll of paper towels, toilet paper, facial tissues
  • Dishes and utensils, baking dishes, saucepans, electric fondue pot (extension included), 12-cup coffee maker with filter
  • Kitchen table for 6 persons with 4 chairs
  • Nespresso machine
  • Propane BBQ
  • 2 televisions, one of which has a DVD player, free access to wireless Internet (Wi-Fi)
  • Washer and dryer

 

Housekeeping service

Please note that no housekeeping service during your stay is offered. Our maintenance team will take care of the cleaning upon your departure.

Charges apply for cleaning during stay. Check with a customer service agent for the charges.

 

Departure instructions

  • Start the dishwasher with the dishes and utensils used before you leave the chalet.
  • Clean the BBQ as you go
  • Place all waste in the outdoor bin provided for this purpose.
  • Leave the chalet in order, replace the furniture (interior and exterior) in the same way as when you arrived.
  • Turn off lights, close windows and lock doors.
  • Return the keys to the hotel reception upon departure. If not returned, a fee of $ 30 / key will be charged.

Failure to comply with these instructions may lead to additional charges which will be charged to your final invoice.

 

General regulations

This is a notice. Failure to follow these rules may result in additional costs or expulsion without refund.

  • Fireworks and sky lanterns are prohibited on the site.
  • Outdoor campfires are not permitted.
  • Various holidays, excessive noise, music, etc .: A curfew is required at 11:00 pm. A complaint requiring compensation to the complainant will be the responsibility of the culprits. Outdoor music is prohibited at all times. It is your responsibility to notify the establishment if you are hosting a reception at the chalet with or without a visitor.
  • If there are more than 12 persons in the cottage during an evening, an additional charge of four hundred and fifty dollars ($ 450) will be charged.
  • Due to our operations, it is not allowed to install a tent, tent-roller, trailer, RV, marquee, inflatable games or various games (example: volleyball net) on the site.
  • The consumption of alcoholic beverages is strictly prohibited on the site outside La cache à Maxime.
  • Our cottages are designed to accommodate a maximum of 6 persons. La cache à Maxime is released from all responsibilities in the event of accidents, injuries, breakage or fire due to overcapacity. In the event of breakage, the costs associated with the repairs as well as the estimated loss of income will be the responsibility of the faulty customer.

 

Pets

Dogs are accepted in certain cabins only, with applicable fees. You must notify the staff when booking or before your arrival.

  • Dogs must have clipped claws
  • Feces must be collected at all times and in all places, whether at the cottage or in public areas (indoor-outdoor)
  • It is forbidden to leave an animal unattended inside the chalet
  • Use of the cage is required
  • Avoid excessive barking
  • Animals must be kept tied up at all times on the chalet grounds and in public places.

 

Responsibilities:

Any animal in the chalet will be the responsibility of the tenant. Damage caused by an animal inside or outside the chalets will be charged to you.

Please note that La cache à Maxime employees can come to the chalet without notice. Please keep your pets tied up to avoid uncontrollable situations that could hurt someone, regardless of your pet’s usual temperament.

Have a good stay!

Update 12/2020

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